Lite Plan

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OCTAGON BUSINESS - LITE PLAN £49.99

Practical admin support for start-ups and sole traders

The Lite Plan offers straightforward, dependable assistance for business owners who need help staying on top of key admin tasks but don’t require full-time support. Ideal for early-stage businesses or solo operations, this plan ensures you can keep your documents organised, submit routine applications correctly, and respond professionally to official correspondence without slowing down your business.

WHAT’S INCLUDED IN THE LITE PLAN

4 administrative tasks per month

You can choose any four business admin services each month from our approved list. All tasks must be booked through our online form.

1 business phone call of up to 60 minutes

You have up to 60 minutes of phone support each month, which can be used as one call or split into shorter calls. Support may be available in your language, depending on availability. We can discuss your admin needs, explain business letters or documents, help with simple forms, and talk through next steps in clear, practical terms.

Document Organisation

We help you stay organised by scanning and storing your business documents, such as bills, letters, and registrations. This includes support for up to two active accounts. We track key dates, send reminders, and keep digital copies ready for when you need them. If something needs urgent attention, we’ll let you know. Your files are stored securely and can be shared with you on request.

Limited WhatsApp Support (Chat Only)

You can message us on WhatsApp for short updates or quick clarifications about tasks already in progress. This is a chat-only feature and does not include calls or voice notes. It’s available during working hours and limited to 40 messages per month. If your messages go beyond this or raise new issues, we may ask you to submit a task form.

Submit enquiry online

Submit your enquiry online and we’ll get back to you to confirm how we can help under your plan.

Access to additional paid services

If your request goes beyond what’s included in the Lite Plan, you’ll have the option to upgrade to the Octagon Pro Plan or request a one-off quote through Octagon Plus for additional or complex support.

SERVICES UNDER THE LITE PLAN

Each of these counts as 1 task under your monthly limit:

Business & Compliance

Help you register as a sole trader
Update your business address or basic company details with Companies House
Draft basic emails to HMRC, Companies House, or local councils about routine matters such as registration updates, business rates, or status changes (up to 200 words)
Submit routine updates or business information to local authorities or small business support teams
Set reminders for important dates like Confirmation Statements or licence renewals renewals, or regulatory filings

Bills & Utilities

Apply to open or switch business electricity, gas, water, or broadband accounts
Contact service providers to raise account queries, request payment plans, or close unused accounts via email (up to 200 words)
Set up or update direct debits and standing orders for regular business outgoings

Business Communication

Draft short professional emails to suppliers, landlords, or local service providers for routine issues such as account questions, service problems, or basic disputes (up to 200 words)
Submit enquiries to councils or licensing bodies through official websites or public email addresses (e.g. for waste services, support schemes, or permits)
Reply to standard supplier messages (e.g. account updates, service queries, or billing follow-ups)

Digital Accounts & Portals

Help register for HMRC’s Government Gateway account
Help register for Companies House Web Filing or CCTV data protection registration
Set up a business email address (e.g. Gmail, Outlook)
Add your business to Google Maps or help manage your listing

Document Organisation

Scan and digitally store your incoming business documents, such as bills, registration letters, or council notices
Organise and track correspondence for up to two active business accounts
Set reminders for important deadlines or document expiry dates
Provide digital copies when needed and alert you if urgent action is required

IMPORTANT USAGE INFORMATION

Up to 4 admin tasks per month.
One scheduled business call up to 60 minutes.
Tasks and calls reset monthly, they don't carry over.
Limited WhatsApp chat for ongoing tasks.
Document support covers up to 2 active business accounts.
Requests must be submitted online and we’ll contact you during working hours.

Upgrade to Pro today

Stay on top of your business admin with more tasks, extended support time, and faster response when it matters most. The Pro Plan gives you the space to manage registrations, staff, suppliers, and official communications all with steady, professional support behind the scenes.